| .... > Disposable Flannels Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. We accept Visa and Mastercard. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. Shipping And Handling All deliveries to the UK mainland will be charged at £7.95 (excluding VAT) per order. Deliveries are sent via our couriers, who will delivery directly to you. Please note that deliveries will be made between the hours of 9am and 5pm. Please advise us if you are closed during these hours. Should our couriers attempt to make a delivery when you are not there, they will leave a calling card with sonsignment details along with a telephone number of their local depot so that you may arrange re-delivery at a more convenient time to you. Delivery Schedule We deliver your order right away. We will normally send your order to you in 2 business days . You must sign for all goods as UNCHECKED. Failure to do this may result in prolonged delays in processing your claim for any faulty goods, once the courier has left the premises. Should an order be cancelled after despatch or you refuse delivery of any goods, then we reserve the right to levy an administration charge deducted from refund of mones due to you. Back Orders If your item is not in stock, we will back order for you. Tax Charges For orders made from the UK 15% VAT is added. Credit Card Security When the order is placed at our website, credit card numbers are encrypted. They are not held in clear text on any web site. Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. For ALL returns, please address goods to: Smudge & Dribble Unit 2 Church Lane Estate Church Lane Lower Beeding Horsham West Sussex RH13 6LU Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0800 980 2774 or fax us on 01403 891990 or write to us at Unit 2 Church Lane Estate, Church Lane, Lower Beeding, Horsham, West Sussex, RH13 6LU, United Kingdom Privacy Policy Smudge and Dribble do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive. |